Consulting & Planning

Our Service

With our extensive know-how, we are at your side as a partner and take responsibility.

You receive all-round support from advice and planning up to installation and 24x7 support.

 

Free technical advice on the phone

lDirect contact to technical sales

lDirect information about products, prices and delivery times

lTips & tricks for solutions and products

 

Individual requirement analysis

lAt your location, on the phone or by email

lConsideration of your requirements for the system technology, housing variants, interfaces, protocols etc.

lEnsuring the future scalability and convergence of your systems

lConsideration of consolidation options for additional data protection and increased information security

lHighest demands on the availability of the system technology and the services considering different backup scenarios

lRequirements for the lowest possible power consumption for a high energy efficiency

lService level requests up to 24x7 support and fault management

 

Individual offer preparation

lOffer preparation for standard inquiries within 24 hours

lSelection and presentation of products and solutions specifically for your requirements

lNetwork sketches and rack layouts for each optical WDM transmission network we plan

lPresentation of the WDM offer at your site in a personal meeting

Offer of services

lWarranty extension from 2 to 5 additional years available for many products

lAdvance exchange, software service, readiness for technicians etc. via our Service Concepts

lTraining courses regarding optical transmission technology and/or our own system technology

lPossibilities for integrating the  devices into your available management system